The Galdin Service team invites you to send an email to detail your service request, it will be handled by a member of our team within the next 48 hours. Thereafter, a follow-up will be made to you within 2 weeks.
With the aim of providing you with faster and more efficient follow-up, do not forget:
- To indicate in the subject, the number of your unit, as well as the phase of the project.
- To send us photos or documents of your problem, for a better understanding.
List of emergency contact persons:
- Plumber Entreprises Bitechnique
- Jean Bisson
- Num.: 450-971-6565
- [email protected]
- Electrician Pyramide
- Steve Gouin
- Num.: 450-855-4115
- [email protected]
- Ventilation, Garanteed Industries
- Reference number C-8510
- Num.: 514-342-3400
- [email protected]
- Condominium Syndicate, Corev management manager
- Éliott Hajjar
- Num.: 514-389-0101, ext 3
- [email protected]
For any emergency (e.g. fire, major water damage), you can contact the 514-389-0101 ext « 0 », 24/7
If you have questions, it’s important to reach out to the right people, here’s some information to help guide you:
- Anything concerning the sale of parking spaces, storage spaces, questions about your purchase, you must make the request to the sales department. Info [email protected]
- For all questions concerning the construction, it is here with us : [email protected]
- For questions concerning common areas, additional sticker, additional chips, keys, intercom, urban chalet, terrace, urgent request. You will find the information with the building manager: [email protected] .
- M. Denis Mercier, Director of Technical Operations,
reachable at [email protected] or at 514-389-0101 ext. 1
- M. Jean Choquette, Technical Operations Supervisor,
reachable at [email protected]
Acces programming, intercom, move in-out
- M. Jean -Pierre Noé, Accounting and Finance Manager,
reachable at [email protected]
- Éliott Hajjar, Administrative Manager,
reachable at [email protected] or at 514-389-0101 ext *3
Do not forget to consult your customer guide, as well as the ACQ guide https://console.virtualpaper.com/acq-residentiel/guide-entretien/#1/ , two very practical tools for managing your new residence.
The whole team thanks you for your follow-up and wishes you a pleasant day.
Sincerely.
The Galdin team